Privacy Policy

Last updated: 13 March 2026

1. Introduction

Cassilis Plant and Equipment Pty Ltd (ABN 71 677 393 403) trading as Your Tradie Old Man (“the Business”, “we”, “our”, or “us”) operates as a private company providing mentoring and coaching services to individuals in the building and construction industry.

This Privacy Policy is issued pursuant to the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. This Policy sets forth the manner in which we collect, use, disclose, store, and otherwise handle Personal Information (as defined herein) in connection with the provision of our services, operation of our website located at www.yourtradieoldman.com.au (“the Website”), and conduct of our Builders Mental Day Out events (“the Events”).

BY ACCESSING OR USING OUR SERVICES, WEBSITE, OR PARTICIPATING IN OUR EVENTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF OUR SERVICES AND WEBSITE.

2. Definitions and Interpretation

In this Privacy Policy, unless the context otherwise requires:

  • “Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not, as defined in the Privacy Act 1988 (Cth).
  • “Services” means all mentoring, coaching, advisory, and related services provided by the Business, including but not limited to Tradie Coffee Check-Ins, Monthly Mentoring sessions, and any other consultation or support services.
  • “Events” means the Builders Mental Day Out and any other events, gatherings, or functions organised, hosted, or facilitated by the Business.
  • “Website” means the internet website operated by the Business at www.yourtradieoldman.com.au and any associated subdomains, pages, or online platforms.
  • “You” or “Your” means the individual accessing the Website, using the Services, or participating in the Events.

3. Collection of Personal Information

3.1 Categories of Personal Information Collected

The Business may collect the following categories of Personal Information from you:

  • Identification Information: Including but not limited to your full name, date of birth, and other identifying particulars;
  • Contact Information: Including but not limited to email address, telephone number(s), postal address, and business address;
  • Professional Information: Including but not limited to business name, trading name, industry sector, occupation, professional qualifications, years of experience, and business structure;
  • Location Information: Including but not limited to physical location data, work site locations, and geographic areas of operation;
  • Communication Content: Including but not limited to the content of communications, enquiries, feedback, concerns, challenges, goals, and any other information you choose to disclose during mentoring sessions, consultations, or other interactions with the Business;
  • Financial Information: Including but not limited to payment details, billing information, and transaction records;
  • Technical Information: Including but not limited to IP address, browser type and version, device information, operating system, referring URLs, pages viewed, and other technical data automatically collected when you access the Website.

3.2 Methods of Collection

Personal Information may be collected through the following means:

  • Direct communications via telephone, email, or face-to-face meetings;
  • Completion and submission of forms on the Website, including contact forms, booking forms, and event registration forms;
  • Participation in mentoring sessions, coaching programs, or consultations;
  • Registration for and attendance at Events;
  • Subscription to mailing lists, newsletters, or other communications;
  • Automated collection via cookies, web beacons, and similar technologies when you access the Website;
  • Third-party sources where you have consented to such disclosure or where permitted by law.

3.3 Voluntary Nature of Provision

The provision of Personal Information is generally voluntary. However, you acknowledge and agree that failure to provide certain Personal Information may result in the Business being unable to provide Services to you, process your booking or registration, respond to your enquiries, or otherwise fulfil the purposes for which the information was requested.

3.4 Collection of Sensitive Information

The Business does not intentionally solicit or collect Sensitive Information (as defined in the Privacy Act 1988 (Cth), including information about health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or criminal records) except where:

  • You voluntarily disclose such information during the course of receiving Services;
  • Collection is required or authorised by law; or
  • You have provided explicit consent to such collection.

Where Sensitive Information is collected, it will be handled with additional safeguards in accordance with applicable privacy laws.

4. Purpose of Collection and Use

Personal Information is collected and used for the following purposes:

  • Service Provision: To provide, administer, and deliver mentoring, coaching, and advisory Services tailored to your specific needs and circumstances;
  • Communication: To communicate with you regarding appointments, bookings, session schedules, Event details, and other matters related to the Services;
  • Event Management: To organise, administer, and facilitate participation in Events, including managing registrations, attendee lists, and Event logistics;
  • Payment Processing: To process payments, issue invoices, maintain financial records, and manage billing matters;
  • Customer Support: To respond to enquiries, feedback, complaints, and requests for assistance;
  • Marketing and Communications: Subject to obtaining your consent where required by law, to send newsletters, industry updates, promotional materials, and information about Services and Events that may be of interest to you;
  • Website Functionality: To maintain, operate, improve, and optimise the functionality and user experience of the Website;
  • Analytics and Research: To conduct analysis, research, and statistical studies to improve Services and understand client needs;
  • Legal Compliance: To comply with legal obligations, enforce our rights, respond to legal processes, and cooperate with law enforcement authorities;
  • Business Operations: To conduct general business administration, record-keeping, and internal business purposes.

5. Disclosure of Personal Information

5.1 General Principle

The Business will not sell, rent, lease, or trade your Personal Information to third parties for their independent use. Personal Information may be disclosed to third parties only in the circumstances set out in this section.

5.2 Disclosure to Service Providers

Personal Information may be disclosed to third-party service providers who perform functions on behalf of the Business, including but not limited to:

  • Website hosting and maintenance providers;
  • Email and communication platform providers;
  • Payment processing and merchant services providers;
  • Event management and ticketing platforms;
  • Accounting and bookkeeping service providers;
  • Information technology support and cloud storage providers.

Such service providers are contractually obligated to maintain the confidentiality of Personal Information, use it only for the purposes specified by the Business, and handle it in accordance with applicable privacy laws.

5.3 Disclosure for Event Networking

When you register for or attend Events, your name and, where applicable, business information may be shared with other Event attendees for the purposes of facilitating networking, community building, and professional connections within the building and construction industry. By registering for an Event, you consent to such disclosure.

5.4 Disclosure Required or Authorised by Law

Personal Information may be disclosed where such disclosure is required or authorised by law, including but not limited to:

  • Compliance with a subpoena, court order, search warrant, or other legal process;
  • Cooperation with law enforcement, regulatory authorities, or government agencies;
  • Protection of the rights, property, or safety of the Business, its clients, or the public;
  • Prevention, detection, or investigation of fraud, illegal activity, or security threats;
  • Enforcement of these Terms or other agreements.

5.5 Business Transfers

In the event that the Business is subject to a sale, merger, acquisition, reorganisation, asset transfer, or similar transaction, Personal Information may be disclosed to and transferred to the acquiring or successor entity. You will be notified of any such transfer and any choices you may have regarding your Personal Information.

5.6 Disclosure with Consent

Personal Information may be disclosed to other third parties where you have provided explicit consent to such disclosure.

6. Data Security and Storage

6.1 Security Measures

The Business implements and maintains reasonable administrative, technical, and physical security measures designed to protect Personal Information from unauthorised access, disclosure, alteration, destruction, loss, or misuse. Such measures include, but are not limited to:

  • Secure storage of physical records in locked facilities with restricted access;
  • Use of password-protected systems and encrypted communications;
  • Regular security assessments and updates to security protocols;
  • Limitation of access to Personal Information to authorised personnel only on a need-to-know basis;
  • Contractual obligations imposed on third-party service providers to maintain adequate security measures.

6.2 Limitations of Security

You acknowledge and agree that no method of transmission over the internet or method of electronic storage is completely secure. While the Business strives to use commercially reasonable means to protect Personal Information, the Business cannot and does not guarantee absolute security and disclaims all liability for any unauthorised access, disclosure, or breach that occurs despite the implementation of reasonable security measures.

6.3 Overseas Disclosure

In certain circumstances, Personal Information may be disclosed to overseas recipients, including cloud storage providers and service providers located outside Australia. Where Personal Information is disclosed to overseas recipients, the Business will take reasonable steps to ensure that such recipients handle the information in accordance with Australian privacy laws or that you have consented to such disclosure.

7. Data Retention

Personal Information will be retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, as set out in this Privacy Policy, or as required or permitted by law. Retention periods will vary depending on the nature of the information and the purposes for which it is used, and may include:

  • Client records and communications: Retained for the duration of the client relationship and for a period of up to seven (7) years thereafter for business record-keeping purposes;
  • Financial and transaction records: Retained in accordance with taxation and accounting requirements under Australian law (generally seven (7) years from the date of the transaction);
  • Marketing communications: Retained until you withdraw consent or unsubscribe;
  • Website usage data: Retained for analytical purposes for a period of up to two (2) years.

Upon expiry of the applicable retention period, Personal Information will be securely destroyed, deleted, or de-identified in accordance with applicable laws and the Business’s data retention policies.

8. Your Rights Under Australian Privacy Law

8.1 Right of Access

You have the right to request access to the Personal Information the Business holds about you. Upon receipt of a valid access request, the Business will provide you with access to your Personal Information within a reasonable timeframe, subject to any exceptions permitted under the Privacy Act 1988 (Cth).

8.2 Right to Correction

You have the right to request correction of any Personal Information held by the Business that is inaccurate, incomplete, out-of-date, irrelevant, or misleading. The Business will take reasonable steps to correct such information within a reasonable timeframe following receipt of a valid correction request.

8.3 Right to Erasure

You may request that the Business delete or de-identify your Personal Information, subject to any legal obligations that require the Business to retain certain records. The Business will comply with such requests where legally permissible and where retention is not necessary for a lawful purpose.

8.4 Right to Object and Opt-Out

You have the right to:

  • Opt out of receiving marketing communications at any time by using the unsubscribe mechanism provided in such communications or by contacting the Business directly;
  • Object to certain processing of your Personal Information where such processing is not necessary for the performance of a contract or compliance with legal obligations.

8.5 Process for Exercising Rights

To exercise any of the above rights, you must submit a written request to the Business using the contact details provided in Section 12. The Business may require verification of your identity before processing your request. The Business will respond to all valid requests within thirty (30) days of receipt, or such other timeframe as required by law.

8.6 Fees

The Business will not charge a fee for processing access or correction requests unless the request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may be charged to cover the costs of processing the request.

9. Cookies and Tracking Technologies

9.1 Use of Cookies

The Website uses cookies, web beacons, pixels, and similar tracking technologies (“Cookies”) to enhance user experience, analyse website traffic, and gather analytical information. Cookies are small data files stored on your device that enable the Website to recognise your browser and capture certain information.

9.2 Types of Cookies Used

The Website may use the following types of Cookies:

  • Essential Cookies: Necessary for the operation of the Website and cannot be disabled;
  • Performance Cookies: Collect information about how visitors use the Website, such as pages visited and time spent on pages;
  • Functionality Cookies: Enable the Website to remember your preferences and provide enhanced features;
  • Analytics Cookies: Used to gather statistical data about website usage and performance.

9.3 Cookie Management

You may refuse or delete Cookies by adjusting your browser settings. However, disabling Cookies may result in reduced functionality of the Website and certain features may not operate as intended. Instructions for managing Cookies can be found in your browser’s help section.

10. Third-Party Websites and Links

The Website may contain hyperlinks to third-party websites, platforms, or services that are not owned, operated, or controlled by the Business. This Privacy Policy does not apply to such third-party websites. The Business is not responsible for the privacy practices, content, or accuracy of third-party websites. You access third-party websites at your own risk and are advised to review the privacy policies of any third-party websites you visit.

11. Amendments to This Privacy Policy

The Business reserves the right to amend, modify, or update this Privacy Policy at any time at its sole discretion. Any changes to this Privacy Policy will be effective immediately upon publication of the revised Privacy Policy on the Website, with the “Effective Date” updated accordingly.

You are responsible for regularly reviewing this Privacy Policy to ensure you remain informed of any changes. Your continued use of the Services or Website following the publication of an amended Privacy Policy constitutes your acceptance of such amendments.

In the event of material changes to this Privacy Policy that significantly affect the manner in which Personal Information is handled, the Business will provide notice of such changes through prominent notice on the Website or, where appropriate, via email to registered users.

12. Contact Information

For any enquiries, requests, or complaints regarding this Privacy Policy or the handling of your Personal Information, please contact:

Your Tradie Old Man
Attention: Privacy Officer
Email: david@yourtradieoldman.com.au
Phone: 0419 343 836
Address: Nar Nar Goon VIC 3812

The Business will acknowledge receipt of your enquiry or complaint within seven (7) business days and will endeavour to provide a substantive response within thirty (30) days.

13. Complaints and Dispute Resolution

13.1 Internal Complaint Process

If you believe the Business has not complied with this Privacy Policy or the Australian Privacy Principles, you may lodge a complaint by contacting the Business using the details in Section 12. The Business will investigate all complaints and endeavour to resolve them in a fair and timely manner.

13.2 External Complaint Resolution

If you are not satisfied with the Business’s response to your complaint, or if the Business has not responded within thirty (30) days, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Mail: GPO Box 5218, Sydney NSW 2001

14. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

15. Severability

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from this Privacy Policy and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

16. Acknowledgement and Acceptance

BY ACCESSING THE WEBSITE, USING THE SERVICES, OR PARTICIPATING IN EVENTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN ITS ENTIRETY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MUST IMMEDIATELY CEASE ALL USE OF THE WEBSITE AND SERVICES.